Welcome to TAM-AI. These Terms of Service ("Terms") are a legal agreement between you ("you" or "User") and Model Labs LLC, a Delaware limited liability company doing business as Tam Lab ("Tam Lab," "we," "us," or "our").

By accessing or using our TAM-AI website (tamlab.ai), web application, Excel add-in, and related services (collectively, the "Service"), you agree to be bound by these Terms and acknowledge our Privacy Policy. If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you represent that you are at least 18 years old (or the age of majority in your jurisdiction), you have the legal capacity to enter into these Terms, you are not barred from using the Service under applicable law, and if you are using the Service on behalf of an organization, you have the authority to bind that organization to these Terms.

2. Description of Service

TAM-AI is an AI-powered market research tool that generates Total Addressable Market (TAM) analysis reports. The Service is available through our web application at tamlab.ai and as an Excel add-in for Microsoft Excel. The Service uses artificial intelligence, including third-party AI providers, to research and generate market analysis based on your inputs.

3. Account Registration and Security

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information, maintain and update your information as needed, keep your login credentials confidential, and notify us immediately of any unauthorized use of your account. You are responsible for all activities that occur under your account.

4. Acceptable Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to: use the Service for any illegal or unauthorized purpose; attempt to gain unauthorized access to the Service, other accounts, or computer systems; reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service; use automated means to access the Service without our express written permission; interfere with or disrupt the Service; circumvent security-related features; use the Service to generate content that is defamatory, harassing, or violates any third-party rights; or resell access to the Service without our express written permission.

5. Your Content

You retain ownership of all content you submit to the Service ("Your Content"), including market prompts, inputs, and clarifying question responses. By submitting Your Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, process, and store Your Content solely to provide the Service to you and generate reports based on your inputs.

6. Generated Outputs

Subject to your compliance with these Terms and payment of applicable fees, you own the reports and outputs generated by the Service based on Your Content ("Outputs").

7. Fees and Payment

The Service may be offered on a credit-based, subscription, or other pricing model. Payments are processed through our third-party payment processor. You are responsible for all applicable taxes. Fees for consumed credits or completed runs are generally non-refundable. You may cancel your subscription or stop using the Service at any time.

8. Intellectual Property

The Service, including its design, features, functionality, and underlying technology, is owned by Tam Lab and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features. If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate such feedback.

9. Third-Party Services

The Service integrates with or relies on third-party services, including identity providers, payment processors, hosting providers, and AI/ML service providers. Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of third-party services.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT OUTPUTS WILL BE ACCURATE, COMPLETE, OR RELIABLE, OR THAT ANY ERRORS WILL BE CORRECTED. YOU USE THE SERVICE AT YOUR OWN RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TAM LAB, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless Tam Lab and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Service, Your Content, your violation of these Terms, or your violation of any third-party rights.

13. Dispute Resolution

13.1 Informal Resolution First

Before initiating any formal dispute resolution, you agree to contact us at art@tamlab.ai and attempt to resolve the dispute informally for at least 60 days.

13.2 Binding Arbitration

If we cannot resolve a dispute informally, you and Tam Lab agree to resolve any disputes through final and binding arbitration, except as set forth below. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules or Commercial Arbitration Rules, as applicable. Arbitration will take place in Wilmington, Delaware, or another mutually agreed location.

13.3 Exceptions to Arbitration

Either party may bring an individual action in small claims court if the dispute qualifies, or seek injunctive or other equitable relief in court to prevent the actual or threatened infringement of intellectual property rights.

13.4 Class Action Waiver

YOU AND TAM LAB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE ACTION.

13.5 Jury Trial Waiver

YOU AND TAM LAB WAIVE ANY RIGHT TO A JURY TRIAL.

13.6 Opt-Out

You may opt out of this arbitration agreement by sending written notice to art@tamlab.ai within 30 days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, you also opt out of the class action waiver.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

15. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, for reasons including violation of these Terms, fraudulent or abusive activity, non-payment of fees, or extended periods of inactivity. Upon termination, your right to access the Service ceases immediately.

16. Changes to These Terms

We may modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms with a new "Last Updated" date or by other reasonable means. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.

17. General Provisions

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tam Lab regarding the Service. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver. You may not assign or transfer these Terms or your rights under them without our prior written consent.

18. Contact Us

If you have any questions about these Terms, please contact us at:

Model Labs LLC (DBA Tam Lab)
Email: art@tamlab.ai